To play a video - click on a speaker name below
MindCandy Case Study
User Behaviour Session
Dominic Sparkes
Gaming Community Session
Legal Panel Session
Managing Online Communities Session
Community Marketing Session
Crisp Thinking Panel
Social Media Session| Introductions | |
| 9.00 | Key Host Rebecca Newton Key Host at VirComm and CCSO - mindcandy.com |
| 9.05 | Keynote address |
| Joshua March, Co-Founder & CEO - conversocial.com |
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| Mind Candy Case Study: | |
| 9.35 | Collaborative Management: Moshi Monsters’ 4+ Year Journey |
Panelists: |
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| Ed Relf CMO mindcandy.com |
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| Divinia Knowles CFO - mindcandy.com |
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| Toby Moore CTO - mindcandy.com |
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| Darran Garnham CBDO - mindcandy.com |
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| Moderated by Rebecca Newton Key Host at VirComm and CCSO - mindcandy.com |
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| User Behaviour Session | |
| 10.10 | Best Practices in Online Human Behaviour Management |
| Peter Maude CTO - crispthinking.com (Automatic Behaviour Management) |
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| Claire Panter Community Operations Manager - mindcandy.com (Best Practices in Kids Sites) |
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Vincent Boone |
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| Elizabeth Morgan Community Manager - patientslikeme.com(Health Communities) |
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| Moderated by Emma Monks Head of Community - aol.co.uk, habbo.com, crispthinking.com |
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| 11.05 | Keynote address |
| The Integration of Insight, Engagement & Moderation to Achieve Social Media Heaven Dominic Sparkes, CEO, tempero.co.uk |
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| 11.30 | Lunch Break |
| 12.30 | Gaming & Community Session |
| Millions of Gamers, Millions of Dollars & Millions of Problems |
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Panelists: |
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| Gregg Baker, Head of Community Strategy - jagex.com |
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| Richard Watney, CEO - binweevils.com |
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| Emma Monks, Head of Community - aol.co.uk, habbo.com, crispthinking.com |
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| Moderated by Blaise Grimes-Viort, Head of Community Management & Engagement - eModeration.com |
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| 1.25 | Legal Session |
| Regulatory Concerns in Online Communities | |
Timothy Pinto |
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Denise Tayloe |
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| Rachel Boothroyd, General Counsel - eModeration.com |
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| Moderated by Helen Blundell Community Forum Moderator - apil.org.uk |
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| 2.15 | Managing Online Communities Session |
| The Birdseye View of Online Community Management | |
Dominic Sparkes CEO - tempero.co.uk |
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| Tamara Littleton CEO - eModeration.com |
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| Patrick O'Keefe Founder - ifroggy.com |
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| Sarah Drinkwater Community Manager - Google Places in London |
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| Moderated by Elisabeth Morgan Community Manager - patientslikeme.com |
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| 3.20 | Community & Marketing Session |
| Relationship Marketing for Community Professionals | |
Martin Clark Head of Community - state.it (Previously VP of Communities - uk.yahoo.com, PeoplePerHour.com) - Your People are Your Product |
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Gregg Baker |
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| Moderated by Blaise Grimes-Viort, Head of Community Management & Engagement - eModeration.com |
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| 4.15 | Crisp Thinking |
| 4.45 | Social Media, Content & Community Session |
| Sarah Drinkwater Community Manager - Google Places in London |
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Richard Millington |
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| Blaise Grimes-Viort, Head of Community Management & Engagement - eModeration.com |
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| Justin Isaf, Community Manager - huffingtonpost.com |
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| Moderated by Mecca Ibrahim, Head of Social Media - greatbritishchefs.com |
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| 5.25 | Close of conference All videos will be archived shortly after the event. Line-up may be subject to change throughout the day |